Any Cenareo customer can now easily add Google reviews to their screens. They will then show the comments written about them on Google. Broadcasted in a Loop on One or More Screens Social Wall or integrated into a broadcast program, this new content stream joins the collection of feeds and integrations already offered by Cenareo.
Cenareo's mission is to help brands create a dialogue with their audience. But to transform digital signage into a conversational medium, it was important to give consumers a voice. And it is for this reason that we have integrated this new feature.
Customer feedback is the most powerful form of marketing; positive reviews have the power to convert prospects into customers and customers into a community. By adding Google reviews to our available content library, we empower our customers to communicate transparently with their audience and integrate their customers into their communication.
David Keribin, co-founder of Cenareo
Improving brand image through social trust.
For the Tradesmen, the ability to highlight customer reviews has a considerable impact on the trust placed by the visitor. Reading a positive review at a convenient time, for example when a prospect walks by a window or is waiting for a salesperson, can determine their choice to walk through the door or to be more interested.
Research shows that 76% of consumers trust online reviews as much as they trust a personal referral*
In Business: Creating a Link Between Internal and External
In internal communication, beyond having a reassuring power for visitors, candidates and suppliers, it is especially for employees that customer reviews have an added value. Authentic and transparent, Google reviews reflect the reality on the ground and are, when positive, a source of motivation and recognition for employees.
To Find Out More About the New Mainstreaming Google reviews by Cenareo and on its personalization for your business, contact us.
